Privacy Policy


At Rahman Quran Academy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, enquire about our Quran classes or use our services.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Name
  • Parent or guardian’s name, where applicable
  • Email address
  • Telephone or WhatsApp number
  • Country or location
  • Information about the Quran course you are interested in
  • Information submitted through our website contact or enquiry forms
  • Information provided during registration
  • Information you provide when communicating with us through WhatsApp, email or other communication methods
  • Information required to arrange and provide Quran lessons
  • Payment-related information that you voluntarily provide to us when arranging payment by bank transfer

We do not ask you to provide unnecessary sensitive personal information.

2. How We Collect Your Information

We may collect information when you:

  • Submit a form on our website
  • Contact us through WhatsApp
  • Contact us by email or telephone
  • Register for Quran classes
  • Arrange or make payment by bank transfer
  • Communicate with us about lessons
  • Leave a review or testimonial
  • Use our website

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Contact you about our Quran classes
  • Arrange trial lessons
  • Register students
  • Schedule and provide Quran lessons
  • Communicate with parents, guardians and students
  • Manage payments and student records
  • Provide customer support
  • Deal with enquiries and complaints
  • Improve our services
  • Maintain website security
  • Comply with legal obligations

4. Website Forms

Our website uses forms to allow visitors to contact us and enquire about our services.

Information submitted through these forms may include your name, email address, telephone number, WhatsApp number and other information you choose to provide.

We use this information to respond to your enquiry and provide the requested services.

5. WhatsApp

We may use WhatsApp to communicate with prospective and existing students or their parents/guardians.

If you contact us through WhatsApp, the information you provide may also be processed by WhatsApp in accordance with its own privacy policy and terms.

Please avoid sending unnecessary sensitive or confidential information through WhatsApp.

6. Online Quran Classes and WhatsApp & Zoom

Our Quran classes may be provided through WhatsApp & Zoom or another agreed online communication platform.

If Zoom is used for a lesson, information may be processed by Zoom in accordance with Zoom’s own privacy policy and terms.

We will only use information reasonably necessary to arrange and provide the lessons.

7. Bank Transfers

Payments for our services may be made by bank transfer.

Where you make a bank transfer, we may receive information such as the payer’s name, payment amount, payment date and transaction/reference information necessary to identify and record the payment.

We do not request or store your online banking password, PIN or other banking security credentials.

8. Children’s Information

Our Quran classes may be used by children.

Where a child is enrolled, or an enquiry is made on behalf of a child, we encourage parents or legal guardians to provide the necessary information.

We aim to collect only information reasonably necessary to arrange and provide the Quran classes.

Parents or legal guardians may contact us regarding personal information relating to their child.

9. Sharing Your Information

We do not sell your personal information.

We may share personal information where necessary to provide our services or operate our business, including with:

  • Quran teachers or authorised staff
  • Website hosting and technical service providers
  • Communication service providers
  • Payment or banking providers where necessary
  • Online teaching platforms such as Whatsapp & Zoom where required to provide lessons
  • Professional advisers or authorities where required by law

We only share information where there is a legitimate reason to do so and where required safeguards are in place.

10. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing our services, maintaining business records, resolving disputes and meeting legal obligations.

When information is no longer required, we take reasonable steps to securely delete it.

11. Cookies

Our website may use cookies and similar technologies that are necessary for the website to function properly.

Third-party services used on our website may also use cookies or similar technologies.

You can manage cookies through your browser settings.

Important: Agar tumhari website par Google Analytics, Meta Pixel, Microsoft Clarity ya koi aur tracking system laga hua hai, to mujhe batana. Phir is section ko specifically update karna hoga.

12. Third-Party Websites

Our website may contain links to third-party websites and services, including WhatsApp, Zoom, Trustpilot and social media platforms.

When you visit a third-party website, its own privacy policy and terms will apply. We are not responsible for the privacy practices or security of third-party websites.

13. Your Rights

Depending on applicable data protection law, you may have the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Request deletion of your information in certain circumstances
  • Request restriction of processing in certain circumstances
  • Object to certain processing
  • Withdraw consent where we rely on consent
  • Make a complaint about how we handle your information

14. Contact Us

If you have questions about this Privacy Policy or want to exercise your data protection rights, please contact us through our website:

Rahman Quran Academy
Website
Contact

15. Complaints

If you are unhappy with how we have handled your personal information, please get in touch with us first so that we can try to resolve your concern.

You can also complain to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

Information Commissioner’s Office (ICO)

16. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website or legal requirements change.

Any updates will be published on this page and the Last updated date will be changed accordingly.